Returns Policy

We want you to be happy with your purchase, so if you have any questions or would like to request a return please contact us at info@khisu.co.uk

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@khisu.co.uk

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.